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Security Alert – cPanel, WHM and Webmail Access Restricted

Opened on May 8th, 2026 2:42 pm SGT, last updated May 8th, 2026 4:29 pm SGT

Identified

New DNS changes are currently impacted due to the ongoing cPanel patching activity and port restrictions.

Existing DNS records will continue to propagate normally; however, newly added or updated DNS records may remain pending until the incident is resolved and patching has been completed.

Posted May 8th, 2026 4:29 pm SGT

Identified

This incident is related to a recently identified security vulnerability in cPanel & WHM login. cPanel would release a new security patch tonight to fix all the identified vulnerabilities and we have planned well to install the same on all our servers as soon as released.

Given the nature of this vulnerability, and our immediate priority is to secure data and prevent any impact, we are blocking certain access (WHM/cPanel/Webmail) temporarily, until further notice.

Your email functionality continues to work (IMAP/POP), we request to use email clients to access your emails in the meantime.

We will keep this post updated once we install the patch on respective servers. Thank you for your understanding and support.

Posted May 8th, 2026 2:42 pm SGT

Affected Services

  • Linux Shared Hosting
  • VPS