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Service Interruption | Linux Shared Hosting Servers

Opened on May 1st, 2026 7:30 am SGT, last updated May 5th, 2026 11:32 am SGT

Resolved

We are pleased to inform you that the affected services are now up and running.

As a precaution, we will continue to monitor the servers closely to ensure stability and performance. If you encounter any further issues, please do not hesitate to contact our support team.

Thank you for your patience and understanding.

Posted May 5th, 2026 11:32 am SGT

Monitoring

We understand how important your email access is. Currently, cPanel and webmail are unavailable due to ongoing critical updates. In the meantime, please use your email applications to connect via IMAP. Please use this link for the step-by-step guide to help you through the process depending on your available application: https://www.vodien.com/help/article/email-setup-guides

Posted May 1st, 2026 8:33 am SGT

Monitoring

Thank you for contacting us. As you might have seen in the media, our partner WebPros, which is the global provider of the Cpanel hosting interface, has reported a critical security vulnerability.

We are working closely with them, as are many other global providers, to address the issue. We will continue to provide updates on our status page.

Posted May 1st, 2026 7:30 am SGT

Affected Services

  • Voice/Chat Operations
  • Linux Shared Hosting
  • Business Hosting