The earlier network issue has now been resolved.
Our investigation identified a faulty switch as the root cause of the disruption. Both affected network switches at the data center were rebooted to mitigate the issue. After the reboot, the previously observed errors were no longer detected, and all switch health indicators returned to normal.
Our team conducted validation checks across both VPS and Shared Hosting environments and confirmed that all affected services are now fully operational.
We will continue to monitor the network closely to ensure ongoing stability. Thank you for your patience and understanding throughout this incident.
Some of the previously affected servers in our Singapore location are now back online, and impacted services may begin to resume. Our network team continues to monitor the environment closely to ensure full stability and prevent any further disruptions.
Thank you for your patience and understanding while we work toward fully resolving the issue.
We are currently experiencing a network issue in our Singapore location. As a result, some services hosted in Singapore may be temporarily unreachable.
Our network team is aware of the issue and is working to restore services as quickly as possible.
We will provide further updates as more information becomes available.
We would like to inform you that we are currently experiencing a network-related issue affecting some VPS and Shared Servers, causing them to be temporarily unreachable. Our team is actively investigating the root cause.
Our engineers are working with priority to restore full network connectivity as quickly as possible. We understand the impact this may cause and sincerely appreciate your patience and understanding while we work toward resolution.
Further updates will be provided as more information becomes available.
Thank you for your continued support.
Affected Services