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Ongoing Access Issue to Titan Emails — Certain ISPs Affected

Opened on July 22nd, 2025 12:02 pm SGT, last updated July 23rd, 2025 8:24 am SGT
Resolved

A fix has been implemented.

Posted July 23rd, 2025 8:24 am SGT

Identified

We are currently observing accessibility issues affecting some users accessing Titan Email services via specific internet specific provider. The systems remain fully operational under normal network conditions, and the issue appears to be related to internet service provider level blocks or DNS filtering.

Please refer to the following Knowledge Base article for steps to bypass the issue as a temporary solution: https://support.titan.email/hc/en-us/articles/49097382677017-How-to-access-Titan-if-your-Internet-Service-Provider-is-blocking-it

Posted July 22nd, 2025 12:02 pm SGT

Affected Services

  • Titan Email