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Service Interruption | Shared Email Server

Opened on March 7th, 2025 4:17 pm SGT, last updated March 8th, 2025 1:07 am SGT
Resolved

We have monitored the situation and ensured the issue has been completely resolved across all our servers. All the incoming emails are working seamlessly.

Please feel free to reach out to our support team for any further concerns.

Posted March 8th, 2025 1:07 am SGT

Identified

Our system administration team identified and fixed the issue, and the services are now up and running. All the inbound emails are working fine now.

Our Server Administration team is actively monitoring the server to avoid further downtime.

Posted March 7th, 2025 7:26 pm SGT

Investigating

We are currently experiencing technical difficulties impacting receiving email. The issue has been identified on multiple servers.

Our engineering team is actively working to resolve the matter as swiftly as possible. We sincerely appreciate your patience and understanding during this time.

We will provide further updates as new information becomes available.

Thank you for your continued support.

Posted March 7th, 2025 4:17 pm SGT

Affected Services

  • Linux Shared Hosting
  • Business Hosting